Construction back-office command surface with messy inputs becoming workflows and scorecards

Construction Back Office by Colton Foley

Stop losing leads and office work in the gaps.

I help owner-led construction and home-service companies find where follow-up, handoffs, customer updates, and office work are leaking time or money, then install simple workflows the team can actually run.

What this is Early-stage, founder-led

Direct work with me while the Construction Back Office method is being built from real client reps.

Starting point Diagnostic sprint

$1,500 to prove the leak, map the workflow, prototype 1-2 fixes, and leave with a 30-day plan.

First wedge Missed Lead Recovery

A 30-day pilot when the diagnostic shows leads or estimates are going stale without a next step.

The problem is not that the office team is lazy. The problem is that too much work still lives in memory, texts, inboxes, and scattered notes.

Point of view

Do not automate chaos. Clarify the work first.

AI is useful when it is attached to real work: follow-up, estimates, customer updates, job notes, handoffs, documentation, and reporting. If the workflow is unclear, AI just helps the team make a mess faster. The first move is to map the work, assign ownership, set a review standard, and prototype the smallest useful improvement.

Offer ladder

Start with proof. Build only what the team will use.

The path is deliberately narrow: diagnose the accepted pain first, prove whether the leak is worth fixing, then pilot one operating rhythm before expanding into more workflows.

01

Back Office Diagnostic Sprint

$1,500 launch price

Map the bottleneck, review the current workflow, gather proof, prototype 1-2 practical improvements, and create the 30-day plan.

View the sprint
02

Missed Lead Recovery Pilot

$3,500-$7,500, with $4,500 as the clean test price

Install a daily lead review rhythm, follow-up standards, AI-assisted notes or drafts, owner visibility, and one adjustment cycle after real usage.

03

Adoption Or Expansion

Scoped after the first proof

Support the team for 30-90 days, or move into the next bottleneck: estimate follow-up, customer updates, reviews, reactivation, handoffs, or reporting.

Operating leverage

Make the invisible office work visible.

The job is not to add shiny software. The job is to make the repeatable work obvious enough that the team can run it, review it, improve it, and eventually hand pieces of it to AI without losing control.

Construction Back Office system map showing messy inputs becoming workflows, standards, and scorecards

Vague examples

The kind of work this is built for.

Lead follow-up is the first focused wedge. The same diagnostic method can also expose the next office leak after the team proves one rhythm can stick.

01

Lead follow-up

Turning scattered calls, form fills, and reminders into a clearer next-step and follow-up rhythm.

02

Customer updates

Creating simple templates and review standards so customers hear from the office before they chase.

03

Job notes

Using AI carefully to turn messy field or meeting notes into cleaner internal summaries and next steps.

04

Office SOPs

Capturing repeated decisions so the owner is not the only person who knows how the work should happen.

What I believe

The owner should lead the company, not be the whole operating system.

AI adoption is not a tool problem first. It is a workflow problem.

If follow-up only happens when the owner remembers, there is no sales process.

Do not buy another platform before the team knows what good work looks like.

Small teams deserve leverage that fits how the business actually runs.

Process

Diagnose, prototype, iterate, then standardize.

I am being transparent that this is new. I am not selling a giant prebuilt system. Early clients get direct founder involvement and a practical process for finding what actually works inside their office.

Diagnose Map where follow-up, admin, handoffs, job notes, customer updates, or reporting break down.
Prototype Draft 1-2 improved workflows, templates, prompts, checklists, or review steps.
Iterate Tune around the team's preferences, tools, habits, and actual work instead of forcing a template.
Standardize Turn what works into simple rules, examples, review standards, and a 30-day improvement plan.

About

Why I am building this.

I am building Construction Back Office because owner-led construction and home-service companies have real operational drag that generic AI advice does not touch. The work is not hype. It is making the repeated office work visible, useful, reviewed, and easier for the team to run without everything going back through the owner.

Start here

Book a fit call.

If leads are going stale, handoffs are scattered, or the owner is still the reminder system, book a 30-minute fit call. We will look for the first practical office bottleneck worth diagnosing and whether the paid sprint makes sense.

Book the call