Lead follow-up
Turning scattered calls, form fills, and reminders into a clearer next-step and follow-up rhythm.
Construction Back Office by Colton Foley
Build a back office that stops running through the owner.
I help owner-led construction and home-service companies diagnose messy office work, prototype better workflows, and turn what works into standards the team can actually run.
What this is
Early-stage, founder-led
Direct work with me while the Construction Back Office method is being built from real client reps.
Starting point
Diagnostic sprint
$1,500 to map the bottleneck, prototype 1-2 workflows, and leave with a 30-day plan.
Method
Owner OS
The framework for turning repeated office work into workflows, standards, prompts, and review rhythms.
The problem is not that the office team is lazy. The problem is that too much work still lives in memory, texts, inboxes, and scattered notes.
Point of view
Do not automate chaos. Clarify the work first.
AI is useful when it is attached to real work: follow-up, estimates, customer updates, job notes, handoffs, documentation, and reporting. If the workflow is unclear, AI just helps the team make a mess faster. The first move is to map the work, assign ownership, set a review standard, and prototype the smallest useful improvement.
Operating leverage
Make the invisible office work visible.
The job is not to add shiny software. The job is to make the repeatable work obvious enough that the team can run it, review it, improve it, and eventually hand pieces of it to AI without losing control.
Vague examples
The kind of work this is built for.
These are intentionally broad examples. The goal is to show the shape of the work without exposing private client details or pretending every workflow is already packaged.
Customer updates
Creating simple templates and review standards so customers hear from the office before they chase.
Job notes
Using AI carefully to turn messy field or meeting notes into cleaner internal summaries and next steps.
Office SOPs
Capturing repeated decisions so the owner is not the only person who knows how the work should happen.
What I believe
The owner should lead the company, not be the whole operating system.
AI adoption is not a tool problem first. It is a workflow problem.
If follow-up only happens when the owner remembers, there is no sales process.
Do not buy another platform before the team knows what good work looks like.
Small teams deserve leverage that fits how the business actually runs.
Process
Diagnose, prototype, iterate, then standardize.
I am being transparent that this is new. I am not selling a giant prebuilt system. Early clients get direct founder involvement and a practical process for finding what actually works inside their office.
Diagnose
Map where follow-up, admin, handoffs, job notes, customer updates, or reporting break down.
Prototype
Draft 1-2 improved workflows, templates, prompts, checklists, or review steps.
Iterate
Tune around the team's preferences, tools, habits, and actual work instead of forcing a template.
Standardize
Turn what works into simple rules, examples, review standards, and a 30-day improvement plan.
About
Why I am building this.
I am building Construction Back Office because owner-led construction and home-service companies have real operational drag that generic AI advice does not touch. The work is not hype. It is making the repeated office work visible, useful, reviewed, and easier for the team to run without everything going back through the owner.
Start here
Book a fit call.
If this sounds like your company, book a 30-minute call. We will look for the first practical office bottleneck worth diagnosing and whether a paid diagnostic sprint makes sense.
Book the call